How does the audio work in Concord V4 systems?

Concord Security hardware covered by this article :

QV8810 (CNK4545IBA-V4)
QV8812 (CNK4848IBA-V4)
QV8814 (CNK8868IBA-V4)
QV8820 (CNK10545WBA-V4)
QV8822 (CNK10848WBA-V4)

QC8808 (CNC5WBA-V4)
QC8810 (CNC8WBA-V4)
QC8812 (CNC5IBA-V4)
QC8814 (CNC8IBA-V4)

The cameras used with Concord Surveillance V4 systems have a built-in microphone, so you can listen to the camera audio on-demand via the Concord Connect phone App. The system needs to be connected to the internet and paired with the App.

The cameras do not have speakers, so you can not have a two-way conversation with anyone remotely via the cameras.

How to hear the audio from the camera microphone

Open the App, select your system, press the camera you want to work with, and then press the speaker icon in the middle.

To stop the audio, press the speaker again.

Need more help?

For Concord support in Australia, please call 1300 762 627 Monday to Friday 9AM to 5PM AEST.

For Concord support in New Zealand, please call 0800 235 328 Monday to Friday 9AM to 5PM AEST.