I need to connect a V4 Concord NVR to the Internet via Wi-Fi. I can not connect my Concord to my modem by cable

Concord Security systems covered by this article :

QV8810 (CNK4545IBA-V4)
QV8812 (CNK4848IBA-V4)
QV8814 (CNK8868IBA-V4)
QV8820 (CNK10545WBA-V4)
QV8822 (CNK10848WBA-V4)

Concord surveillance systems require an internet connection to allow you to access them remotely via the Concord Connect phone App.

All Concord surveillance NVR systems are equipped with a RJ45 network port on the rear for connecting to your internet modem via a RJ45 cable. A 1m RJ45 network patch cable is included in the Concord box package - longer cables are available in stores.

If you are unable to run a cable to your internet modem from the Concord DVR/NVR location, it is possible to connect the unit via Wi-Fi.

Please check that your Wi-Fi will reach the location of the Concord box first, by checking your modem's Wi-Fi signal quality on your phone at the same location.

How to connect the Concord unit via Wi-Fi.

The process will vary depending on which model you have.

Identify your unit from the model number sticker under the unit, and choose below. 

QV8810 / QV8812 / QV8814 - wired camera systems

These systems only have a wired network port. To use Wi-Fi, buy an Wi-Fi extender with a RJ45 port, such as the Wavlink N300 (YN8370), to give them an internet connection. 

1. Plug the RJ45 cable supplied in the Concord carton to the LAN port on the Wi-Fi extender
2. Plug the other end of the RJ45 cable into the LAN port on the Concord.
3. Set the bottom MODE switch on the side of the extender to REPEATER.
4. Plug the extender into a power point, switch it on, and wait 30 seconds.
5. Press the round WPS button on the extender for 6 seconds (The WPS/Power LED should flash).
6. Go to your internet modem, and press and hold the WPS button for 2-3 seconds.
7. Wait 30 seconds and the units should find each other. 

QV8820 / QV8822 - wireless camera systems

These can use Wi-Fi to connect to your modem router instead of the cable, provided the signal strength is good. The start-up wizard will offer you the option to scan for your Wi-Fi modem. You can also log in to the system, go to System Setup -> Network and scan for your Wi-Fi.

Need more help?

For Concord support in Australia, please call 1300 762 627 Monday to Friday 9AM to 5PM AEST.

For Concord support in New Zealand, please call 0800 235 328 Monday to Friday 9AM to 5PM AEST.