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  1. Jaycar Electronics
  2. FAQ
  3. General
  4. Website usage and shopping functionality

Website usage and shopping functionality

How to get the most out of the Jaycar website

  • Do you accept American Express?
  • Can I chat to the store?
  • Same day delivery? When will my same-day delivery order arrive? I selected same-day delivery
  • My invoice will not download. The downloaded invoice was corrupted. The invoice fails to open.
  • Does 1 hour click and collect mean that the item is in stock? What does 1hr Click & Collect mean?
  • Why are unavailable discontinued products still on the website?
  • I need more detail or specs on a component. What is the voltage for this LED?
  • Is there a mailing list for when a product becomes available? Can you notify me when the product is in stock?
  • What’s on sale? Any specials? Product listed as clearance when the price is still the same?
  • What's your sales email address? Can I send you email?
  • Is there a phone number to call? What's the phone number? Can you call me?
  • Do you do school or educational discounts? Special pricing?
  • I can not log in and the website says "We detected suspicious network activity"
  • What Jaycar stores stock this product?
  • Are you open today? Are you open tomorrow? Are you open on public holidays, Australia Day, Easter, King's Birthday, Labour Day, Christmas, Boxing Day?
  • I'm trying to order a product but it says it can't be delivered to my location. Checkout says Sorry, some of your products is discontinued.
  • How do I change my email address?
  • How do I sign up to your newsletters and flyers?
  • Does Jaycar do laybuy? Do you have lay-buy? Can I put products on lay-by?
  • How do I remove items from my shopping cart? How do I edit my shopping cart?
  • How do I compare products?
  • I get a message saying “Sorry, the required quantity is not available“ when checking out of the website
  • Where is the nearest store? Do you have a store at...... What is the store address? What time do you open?
  • Do you price match? Can you price match? Does Jaycar do price matching?
  • Payment methods
  • Click & collect
  • Price Beat Promise
  • How do I check stock in a Jaycar Reseller?
  • How do I unsubscribe from SMS messages - how to stop Jaycar sending text messages to my mobile?
  • How to start a Trade Card account
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Ph: 1800 022 888

Monday - Friday
8:30AM - 5:30PM AEDT

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