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  1. Jaycar Electronics
  2. FAQ
  3. General
  4. Website usage and shopping functionality

Website usage and shopping functionality

How to get the most out of the Jaycar website

  • Why are unavailable discontinued products still on the website?
  • I need more detail or specs on a component. What is the voltage for this LED?
  • What’s on sale? Any specials?
  • What's your sales email address? Can I send you email?
  • Is there a phone number to call? Can you call me?
  • Do you do school or educational discounts? Special pricing?
  • I can not log in and the website says "We detected suspicious network activity"
  • What Jaycar stores stock this product?
  • Are you open today? Are you open tomorrow? Are you open on public holidays, Australia Day, Easter, King's Birthday, Labour Day, Christmas, Boxing Day?
  • I'm trying to order a product but it says it can't be delivered to my location. Checkout says Sorry, some of your products is discontinued.
  • How do I change my email address?
  • How do I sign up to your newsletters and flyers?
  • Does Jaycar do laybuy? Do you have lay-buy? Can I put products on lay-by?
  • How do I remove items from my shopping cart? How do I edit my shopping cart?
  • How do I compare products?
  • I get a message saying “Sorry, the required quantity is not available“ when checking out of the website
  • Where is the nearest store? Do you have a store at...... What is the store address? What time do you open?
  • Do you price match? Can you price match? Does Jaycar do price matching?
  • Payment methods
  • Click & collect
  • Price Beat Promise
  • How do I check stock in a Jaycar Reseller?
  • How do I unsubscribe from SMS messages - how to stop Jaycar sending text messages to my mobile?
  • How to start a Trade Card account
  • Do you have PDF catalogues? Can I download a catalogue? Is there a paper catalogue? When is the new catalog coming out?
  • I have not received my Click & Collect order email. Is my Click & Collect order ready?
  • The checkout says "Sorry, the required quantity is not available. We are unable to deliver this product to this location"
  • How do I log out of the website?
  • I need to cancel my order
  • I need a copy of my invoice. I lost my receipt from an in store purchase. Can I be emailed an invoice?
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Call Center Hours

Ph: 1800 022 888

Monday - Friday
8:30AM - 5:30PM AEDT

Saturday
8:30AM - 5:00PM AEDT

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