Owning a 3D printer is a bit like owning a race car, except you are both the mechanic and the driver, which means you'll need to take responsibility for maintenance, and occasionally fixing things when they go wrong.
You'll also need to have a PC and an internet connection, be capable of Googling for solutions to common issues usually found in forums such as Reddit, know how to use screwdrivers, Allen keys, and spanners, and have the confidence to pull things apart for maintenance and repair.
Elegoo have an excellent collection of support resources to assist you in replacing parts yourself.
Most Jaycar stores can offer assistance in person with diagnosis and troubleshooting for printers sold by Jaycar - along with providing guidance and insight into the repair and maintenance requirements for your printer.
Note that some components such as build plates, nozzles, heaters and thermistors are consumables that wear as you use them (just like tyres on cars), and are expected to be replaced by the owner when worn out. Hot ends have a 3 month warranty, extruders have a 6-month warranty, and the printer base structure has a 12 month warranty.
Slicer software
Support Wiki for Centauri Carbon 2 Combo
There is a support wiki available here: https://wiki.elegoo.com/en/centauri-carbon-2-combo
Spool adapters for CANVAS
The CANVAS is sized for spools with a 55mm centre hole. If you have spools with a 73mm hole, you can print this adapter.
Parts kits
Commonly used parts in convenient bundles
Replacement tutorials for Centauri Carbon 2 Combo
- How to Replace the Motherboard
- How to Replace the Z-Axis Motor
- How to Replace the Power Supply
- How to Replace the Heated Bed Control Board
- How to Replace the Hotend Kit
- How to Replace the Excess Chute
- How to Replace the Pressure Sensors
- How to Replace the Filament Detection Board
- How to Replace the Gearbox
- How to Replace the Tool Head Board
- How to Replace the Adapter Board of the Pressure Sensor
- How to Replace the Servomotor and the Servomotor Detection Board
- How to Replace the Case Fan
- How to Replace the Feeder Motors
- How to Replace the Extruder Communication Board
- How to Replace the XY Rods and the XY Bearings
- How to Replace the Heated Bed
- How to Replace the Heat Break Cooling Fan
- How to Replace the Chamber Thermistor
- How to Replace the XY Timing Belts
- How to Replace the Model Cooling Fan
- How to Replace the LED Strip
- How to Replace the Upper Frame Board
- How to Replace the Cutter Detection Board
How-to Guides
- How to Print TPU
- How to Export the Printing Log
- How to Control Centauri Carbon 2 Combo by ELEGOO Slicer Backend
- How To Set a Smooth Support Contact Surface
- How to Manually Level the Heated Bed
- How to Use Time-lapse Photography
- How to Connect the Printer Using Elegoo Slicer and Elegoo Matrix App
Troubleshooting error messages
- Error Code 101
- Error Code 102
- Error Code 103
- Error Code 104
- Error Code 205&206
- Error Code 304
- Error Code 605
- Error Code 701
- Error Code 702
- Error Code 703
- Error Code 704
- Error Code 705
- Error Code 706
- Error Code 707
- Error Code 801
- Error Code 802
- Error Code 1101
- Error Code 1102
- Error Code 1211
- Error Code 1220
- Error Code 1231
- Error Code 1241
- Error Code 1242
- Error Code 1243
- Error Code 1251
- Error Code 1252
- Error Code 1263
- Error Code 1265
- Error Code 1266&1267
- Error Code 2003
Spare parts for Centauri Carbon 2 Combo
The display screen ribbon cable is the same one used in the Centauri Carbon.
The parts listed below will be available in coming months.
| Our code | Description | Elegoo code |
| 002008 | FAN AXIAL 4020 CC V1/V2 TL4980/86 | 50.204.0207 |
| 002009 | DC 100W POWER SUPPLY CC V1/V2 TL4980/86 | 50.204.0211 |
| 002010 | EXTRUDER COMMUNICATION PCB CCV2 TL4986 | 50.204.0297 |
| 002011 | FILAMENT DETECTION PCB CCV2 TL4986 | 50.204.0298 |
| 002012 | FILAMENT CUT DETECTION PCB CCV2 TL4986 | 50.204.0299 |
| 002013 | BLOWER FAN CCV2 TL4986 | 50.204.0300 |
| 002014 | SERVO MOTOR CCV2 TL4986 | 50.204.0301 |
| 002015 | SERVO MOTOR DETECT PCB CCV2 TL4986 | 50.204.0302 |
| 002016 | PHOTO ELEC SWTICH ASSEMBLY CCV2 TL4986 | 50.204.0303 |
| 002017 | STRAIN GAUGE PCB CCV2 TL4986 | 50.204.0304 |
| 002018 | MAINBOARD CCV2 TL4986 | 50.204.0305 |
| 002019 | AC HEAT BED CONTROL BRD CCV2 TL4986 | 50.204.0306 |
| 00202 | GEARBOX ASSEMBLY CCV2 TL4986 | 50.204.0307 |
| 002021 | MULTI-FEED MODULE CCV2 COMBO TL4986 | 50.204.0310 |
| 002022 | CONNECT PRINT HEAD CABLE CCV2 TL4986 | 50.204.0311 |
| 002023 | TOUCHSCREEN CCV2 TL4986 | 50.204.0313 |
| 001794 | CENTAURI CARBON RIBBON CBL SCREEN |
Technical Support from the manufacturer
Visit this page: https://www.elegoo.com/pages/contact-us
Fill out the form with your details, date of purchase, and they will get back to you.
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