Luke Greenfield
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Recent activity by Luke Greenfield-
How do I unsubscribe from your emails?
If you'd like to unsubscribe, you can simply click on the unsubscribe link at the bottom of any email you receive from us. You can manage your subscription preferences from the personalised link pr...
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Buying in bulk, wholesale bulk purchases, and buying large quantities
For Wholesale, OEM or Dealer enquiries, please refer to our main supplier, Electus Distribution Pty. Ltd. Phone: 1300 738 555 (within Australia) International Phone: +61 2 8832 3200 Fax: 1300 738 5...
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How do I re-subscribe for emails?
Please submit a request online and we'll update your preferences for you.
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I forgot my password.
It's ok, you can reset or change your password by clicking Forgot my password on the Sign In / Register page and follow the prompts.
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Do I need to create an online account to use my membership?
No you don't, you just need to activate your online account if you joined in-store. Your welcome email contains a link to do this. Or use the Sign In / Register link on the top menu of the website ...
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How do I update my account details such as my email?
You can update your details on the My Account page under Profile. Click on My Account (near cart), log in and click on Update Personal Details under your Profile section. Click on the button linked...
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Why can't I see a recent purchase under my Order History?
It may take up to 48 hours for an in-store purchase to appear in your Order History and any points you earn to show under Rewards. Your online purchases should appear almost immediately in your Ord...
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Can I link recent or past purchases to my account?
Unfortunately, you can't link past in-store or online purchases to your membership account - your rewards and benefits start from the day you join the club.
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How do I view my account?
On the website, click My Account (near cart) and log in to your online account, you'll see your points tally under Rewards. Or ask the sales team while in store or on the phone. Or submit a request...
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Why can't I see my points for a recent purchase under my account profile?
It may take up to 48 hours for an in-store purchase and earned points to appear under Rewards. Online purchases should appear almost immediately. When you are rewarded with a $10 eCoupon, your 200 ...