Owning a 3D printer is a bit like owning a race car, except you are both the mechanic and the driver, which means you'll need to take responsibility for maintenance, and occasionally fixing things when they go wrong.
You'll also need to have a PC and an internet connection, be capable of Googling for solutions to common issues usually found in forums such as Reddit, know how to use screwdrivers, Allen keys, and spanners, and have the confidence to pull things apart for maintenance and repair.
Creality have an excellent collection of support resources to assist you in replacing parts yourself.
Most Jaycar stores can offer assistance in person with diagnosis and troubleshooting for printers sold by Jaycar - where parts are required, stores can obtain them for you, along with providing guidance and insight into the repair and maintenance requirements for your printer.
Note that parts which heat or come into contact with filament, such as nozzles, extruders, thermistors and heaters, are considered consumables that wear as you use them (just like tyres on cars) and have a 90-day warranty.
https://www.creality.com/pages/after-sales-policies
Support Wiki for K2 Plus / K2 Plus Combo
https://wiki.creality.com/en/k2-flagship-series/k2-plus
Support resources on this page
Popular videos for K2 Plus Combo
How to find spare parts for K2 Plus Combo
Need detailed support for K2 Plus Combo?
Popular videos for K2 Plus / K2 Plus Combo
Troubleshooting for K2 Plus Color Mixing Issue
General Troubleshooting Steps for K2 Plus Filament Loading and Unloading
K2 Plus Belt Auto Tension Module Calibration Process
Troubleshooting for K2 Plus Jammed Filament
Troubleshooting for 2060 Error Code
Solution to K2 Plus Foot Pad Falling off
Troubleshooting for K2 Plus Glass Door Debonding
Troubleshooting for Abnormal Sound of Extruder Cooling Fan
Troubleshooting for K2 plus Black/Unlit Screen
Troubleshooting for K2 Plus Filament Break Detector Board False Trigger
Troubleshooting for K2 Plus Ringing
Troubleshooting for K2 Plus Non-stick Platform
Troubleshooting for Layer Compression
K2 Plus Automatic Refill Guide
K2 Plus Spool Holder Printing Guide
Filament Switches from CFS loading to Spool Holder loading
K2 Plus & CFS Firmware Upgrade Guide
K2 Plus Firmware Flashing Procedure
Calibrate K2 Plus Servo Motor (x-axis/y-axis/z1-axis/z2-axis motor)
Calibrate K2 Plus Extrusion Servo Motor (e-axis motor or extrusion motor)
Use Spool Holder to Load/Unload/Replace Filament
Use CFS to load/unload/replace filament
K2 Plus Periodic Maintenance Tips
Third Party Slicing Software Setting
K2 Plus Recommended Filament Parameters
Filament Pre-Printing Guide: Drying
K2 Plus Chamber Temperature Setting Guide
K2 Plus Time-lapse Photography Function Description
How to use K2 Plus to print TPU filament
How to prevent K2 Plus Extruder Pneumatic Connector Fail to Secure PTFE Tube?
K2 Plus / K2 Plus Combo manufacturer support pages
https://www.crealitycloud.com/product/fff-3d-printer/K2-Plus-672b403c09807fb736091a4f
Click on the Support & Service heading at the top of the page.
How to find spare parts for K2 Plus / K2 Plus Combo
Visit the page below, select your printer from the dropdown, and use the CAD views to identify the part you need. The Creality part number can be searched in the Jaycar website, or you can ask us via chat.
https://vip.creality.com/en/exploded-view-list
Or https://wiki.creality.com/en/k2-flagship-series/k2-plus/description-of-parts
Need detailed support for K2 Plus / K2 Plus Combo?
Chat with Creality via their chat widget on the right hand side of their support page. They will be happy to assist - make sure you have the printer serial number (sticker on the back), date of purchase, and photos or videos ready to help identify your issue.
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