Owning a 3D printer is a bit like owning a race car - you'll need to do some regular maintenance, and occasionally fix things when they go wrong. Fortunately, Anycubic have an excellent collection of support resources for customers online.
Printer-Specific support resources
Tech support resources, troubleshooting and tutorials
There is a support wiki available here: https://wiki.anycubic.com/en/home
Choose your printer series from the left-hand menu.
Technical Support from the manufacturer
Visit this page: https://anycubic.com/en/SupportCenter
You can also submit a support ticket here: https://anycubicsupport.zendesk.com/hc/en-001/requests/new
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