Jaycar stores can assist with advice for diagnosing issues with printers that were purchased from Jaycar. Stores are not able to work on customer printers. For printers not purchased from Jaycar, please contact your seller or the manufacturer for support.
3D printers require maintenance, and from time to time may require replacement of parts, so disassembling them for diagnosis, repair and maintenance is expected to be done as a part of printer ownership, and does not void the warranty.
Many manufacturers have dedicated support centres designed specifically to deal with issues in relation to their products and may even provide in home support and advanced troubleshooting. In many circumstances, the manufacturer may therefore be able to provide a quicker assessment of, and remedy for, any issue with your product, even if the manufacturer’s warranty has expired. You may therefore prefer to contact the manufacturer rather than Jaycar.
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